Monday, December 15, 2014

WWC-41417 UNABLE TO LOGIN TO PORTAL

When user is unable to login Portal system with following error , deletion of user record from  portal.wwsec_person$ table can solve this issue.

Internal error (WWC-00006)
Unexpected error encountered in wwsec_app_priv.process_signon (User-Defined Exception) (WWC-41417)
There is a conflict with your assigned user name. There is a user entry with this name, but with a different globally unique identifier, which must be resolved before you can log on with this name. Notify your administrator. (WWC-41742)

According to MOS , this issue can occur when user is deleted from OID or recreated in OID and portal tables are not getting the update.

No comments:

Post a Comment